I guess I view the support as more of a commodity. Rather than bespoke, Conversely if someone wants an out of scope support package, the conversation will be had then.
Still...Can't believe we missed the Exchange logo. I guess too much time getting caught up in other areas that we lost the plot on that.
How embarrassing, I've got a stack of business cards with the logo nice and large. Imagine walking up to the Microsoft rep at Spiceworld this week with that, best troll ever.