@thecreativeone91 said:
IMO most businesses not looking for low end support will avoid a MSP providing any level of support to home users. I know I would.
Is there a business decision behind that? Surely that's the same as saying "Oh I won't use that level of internet provider, I want this provider" and pay £££ for a connection. I'm not targeting the average PC world user. I'm trying to aim elsewhere.